Last updated Aug 7th, 2023
The Marine Innovations 1 Year Guarantee
All Marine Innovation products come with a 1 year guarantee (subject to terms and conditions). This guarantee is in addition to, and does not affect, the legal rights and remedies that you will have, free of charge, against the person who sold you a Marine Innovations product (which may or may not be Marine Innovations Ltd), which includes certain legal rights and remedies in connection with defective products and/or products not provided in accordance with your contact with that person.
What’s not covered
There are some circumstances in which a Marine Innovations guarantee doesn’t cover the repair or replacement of one of our products. They are;
Normal wear and tear, including parts that might wear out over time
Damage as a result of misuse
Failures caused by circumstances outside of Marine Innovations’ control
Guarantee terms and conditions
The guarantee becomes effective at the date of purchase (or the date of delivery if this is later)
You must provide proof of delivery / purchase before any repair / replacement can take place.
The repair or replacement of the product under guarantee will not extend the period of the guarantee
The guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer
The Marine Innovations guarantee is provided by Marine Innovations Limited, a company registered in England and Wales under the company number 14534009 and with our registered office at 40 Ellisons Quay, Burton Waters, Lincoln, LN1 2GG. Our VAT number is 435 4041 22
What do you have to do?
To obtain Guarantee service, you must first contact us at firstname.lastname@example.org to determine the problem and the most appropriate solution for you.
If you have any questions concerning our return policy, please contact us at: